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Observability Consulting and Commercial Support Partner

We provide end-to-end support for implementing observability, monitoring, logging and tracing with expertise on Prometheus, Grafana and Loki stack, OpenTelemetry and many other robust APMs.

Observability Consulting by CloudRaft

Trusted by leading organizations

What makes us Special

Gain cost-effective and scalable solutions for your Observability use cases with us.

Premier Support Partners

We are official support partners for Prometheus, Thanos, and more.

Tailor-made Solutions

Expertise in PLG stack, prometheus ecosystem, OpenTelemetry, Clickhouse, and other Observability pipelines.

Open Source Observability Strategy

Support in implementing Open Source Observability strategies, ensuring cost-effective setup.

Expert Guidance and Strategic Advisory

Best practices in the scalable and highly performant pipelines to consolidate observability data.

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Observability Solutions

01

OpenTelemetry implementation

We'll help you set up your APM servers and dashboards for complete visibility and OpenTelemetry implementation.

02

Kubernetes monitoring

Enhance visibility into the performance of your entire container systems with proactive monitoring.

03

Long-Term Data Storage for Prometheus

We offer solutions with Thanos, Cortex, Grafana Mimir and VictoriaMetrics for long-term storage, to provide full narrative of your system's performance over time.

04

Streamlined Observability Pipelines

Leverage smooth data orchestration with observability pipelines powered by industry-strength tools such as Vector, Logstash and other associated tools.

05

Observability Migration

Migrate from expensive and proprietary observability solutions such as Datadog to more cost-effective and open-source solutions.

06

Alerting and Incident Response

Thoughtfully crafted tools and processes powered by AIOps to streamline alerting and incident response, ensuring low noise, timely and effective resolution of issues.

Open Source Observability Strategy

Observability costs compound fast with proprietary tools, billed per host, per metric, per seat. We help engineering teams implement open source observability stacks that deliver the same depth of visibility without vendor lock-in or unpredictable licensing costs.

76%

of organisations use open source licensing for observability with investments in open standards growing year on year. Grafana Labs 2025

Up to 50%

cost reduction when switching from proprietary observability tools to open source alternatives with teams reporting 35–67% savings post-migration. Grafana Labs 2025

100%

data ownership. Open source means your telemetry stays in your infrastructure, no third-party data sharing.

Why teams move to open source observability

Unpredictable costs

Proprietary observability tools price by host, custom metric, and retention period, costs that compound silently as infrastructure grows.

Vendor lock-in

Instrumentation tied to a specific vendor means switching later requires re-instrumenting your entire codebase. Open standards eliminate that risk.

Limited cardinality

High-cardinality metrics which essential for debugging in microservices and Kubernetes are expensive or throttled on most proprietary platforms.

Data residency constraints

Regulated industries and data-sensitive teams cannot send telemetry to third-party SaaS platforms. Open source keeps data within your own infrastructure.

What we implement and support

01

Metrics, dashboards and alerting

End-to-end implementation of open source metrics collection, visualisation, and alerting, configured for your infrastructure and alert philosophy.

02

Long-term storage and retention

High-availability, multi-tenant storage for metrics at scale, keeping years of data queryable without ballooning infrastructure costs.

03

Log aggregation and querying

Open source log aggregation without the indexing overhead of traditional solutions, tuned for your retention requirements and query patterns.

04

Vendor-neutral instrumentation

Instrument once, export anywhere. We implement open telemetry standards so your data is never tied to a single backend or vendor.

05

Migration from proprietary tools

We have migrated teams from commercial observability platforms to open source stacks while maintaining full visibility throughout, with no production blind spots.

Model Your Observability Costs

Before you commit to a vendor, model the math. Our interactive pricing calculator compares SigNoz, Grafana Cloud, New Relic, Datadog, and self-hosted LGTM stacks side by side, with retention-based pricing so you can see how storage decisions affect your bottom line.

Open Pricing Calculator

LLM Observability

Traditional monitoring breaks down when applied to LLMs. Prompts, completions, token costs, hallucinations, and agent workflows need to be observed together, not in isolation. We extend your existing observability stack to cover AI workloads end-to-end.

Trace LLM and Agent Workflows

End-to-end traces across LLM calls, tool invocations, and multi-step agent workflows using OpenTelemetry-compatible instrumentation. Every prompt, retrieval, and completion captured at the span level.

Token Usage and Cost Monitoring

Dashboards and alerts for token consumption, model costs, and cost attribution by team or application. Identify expensive workflows and optimise prompt design before costs compound.

Hallucination Detection and Quality Monitoring

Automated evaluation frameworks that run quality checks on production traffic, flagging hallucinations, relevance drift, and response degradation before they reach end users.

RAG Pipeline Observability

Visibility into the full RAG pipeline retrieval quality, embedding latency, context window utilisation, and reranking effectiveness. Not just the LLM call at the end of it.

Multi-Agent Workflow Tracing

Most real AI failures emerge across turns, not within a single call. We instrument multi-agent systems to trace the full execution path across tool calls, memory lookups, and handoffs between agents.

Unified Stack Integration

LLM traces and metrics exported into your existing Prometheus and Grafana pipelines, unified view of AI and infrastructure health without a separate observability silo for AI workloads.

Ready to Revolutionize Your System's Monitoring?

Take control of your distributed systems and open up a world of actionable insights. Our professional team is ready to help you navigate the intricate maze of observability. Schedule a call with one of our experts.

Distributed Systems Monitoring

Obtain clarity and precision in real-time across your systems. Seamlessly scale your monitoring capabilities as your infrastructure grows.

End-to-end Support for your Observability setup

Your solution for enhanced system observability and reliability. Receive tailored support for integrating open source observability solutions.

Enterprise Support for Prometheus, Thanos and more

Official support partnership, trust-worthy and globally recognized expertise.

Our Insights on Observability

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Our Partners